What We Do
Bono Plumbing, LLC has been family-owned and operated by Bob Bono and his wife Angie since they established it in 2014. A few years ago, their son Tony joined the business as a full-time plumber and is looking forward to carrying on the family business in the future. Bono Plumbing is fully licensed, insured, and bonded to give our customers peace of mind.
Bob is a third-generation Master Plumber with 26 years of experience in the industry and a Certified Backflow Tester. His integrity, impeccable work ethic, and commitment to excellence were instilled in him years ago by his father who owned Bono and Sons Plumbing. Bob learned from his father to “Treat your customers fairly and honestly; the same as you would want to be treated if you were a customer” and he lives out that motto every single day on the job.
Our mission at Bono Plumbing, LLC is to provide top-quality plumbing and stellar customer service. We strive daily to build lasting relationships with our customers by providing the highest quality workmanship at fair and reasonable prices in a timely fashion. Bono Plumbing sincerely believes that each business transaction is more like an agreement between partners that wish to create a close, mutually beneficial, long-term relationship. We work hard to make our customers’ experiences hassle-free and professional, and we sincerely appreciate your business.
Our Core Values
Win, Win, Win!
We ensure that all of our words and actions are in the best interest of our team, our company, and our customers as we strive for excellence.
Do What’s Right
We infuse every word and action with honesty, fairness, and respect in an effort to create an environment of trust. We hold ourselves accountable for our choices and their results. Doing what’s right is not always the same as doing what’s easy.
Lead By Example
We understand that there is no other way to lead than from the front. We cannot lead if we are unwilling to DO. We cannot teach or expect anyone to follow our leads if we haven’t done the work ourselves and set the standard for what to do and how to do it.
Keep a positive mindset to push through challenges. Even on a cloudy day the sun will shine again. Don’t let yesterday’s problems weigh you down. Stay present and strive for positivity pushing forward.
We are passionate about learning and seek to constantly improve and innovate. We are not afraid to make mistakes and we learn from others as well as from our challenges and successes. We stay abreast of the latest industry trends and technologies by providing ongoing training to our team.
Enjoy the Journey
We take time to smell the roses making sure that our team feels appreciated and valued.
Communication is Key
We communicate with each other and with customers effectively to build thriving relationships that drive company success.
Work with Intensity
We value and reward people who go farther than the distance necessary, apply all their unique talents to the task at hand and act with clarity intention and grit.
Give a Little, Get a Lot
We believe that making a profit shouldn’t be the only goal of our business. By supporting local events and charities, and offering low cost maintenance to our dedicated customers, we always see a return on our investments.
Wow Every Customer
We put the customer at the center of everything we do by actively listening to their needs and developing a strategy to address their concerns so that we exceed their expectations every time-no matter what.
Build Relationships and Deliver Results
We realize that relationships deliver results because we can’t do our jobs without each other. When a person goes above and beyond in this area, they own their own impact on our business. They dive deep to understand how and why our customers tick. We’re all about providing great service to our customers, to our communities, and to each other. A true champion of this mindset takes pride in knowing that we’re making a real difference by working together.
Stay Humble, Hustle Hard
We work hard every single day, digging deep to do the things others won’t with a sense of joy and real purpose. We never forget where we started or the people along the way that helped us get here. We allow the capable people on our team to be the heroes and lead in a way that allows others to shine.
Bob is an owner of Bono Plumbing that is a licensed, third-generation Master Plumber with 26 years of experience in the industry. His integrity, impeccable work ethic, and commitment to excellence were instilled in him years ago by his father who owned Bono and Sons Plumbing. Bob learned from his father to “Treat your customers fairly and honestly; the same as you would want to be treated if you were a customer.” Bob is also certified to test and install commercial and residential backflow devices.
Carrying on the family tradition, Tony, the son of Bob and Angie Bono has worked alongside his father since he was 15 years old. He brings a level of technical experience and expertise to each job that is over and above what most younger plumbers possess. From start to finish, Tony will walk you through the process of your repairs or replacements with confidence and professionalism.
We Just Do Plumbing Better!
We strive for customer satisfaction. We know that the plumbing system is the heart of the home. When you need a plumber, you want an experienced, reputable company that delivers on its promises. We pride ourselves in our ability to provide every customer with an efficient solution without breaking the bank. Call us at 636-294-9110 we promise you’ll be glad you did.
What Makes Bono Plumbing, LLC. Different
- We strive for customer satisfaction – We guarantee our work, our service, technicians and including our prices! We strive to offer high quality services to our customers at reasonable and fair prices.
- Free In-Home Estimates *Some restrictions may apply – We won’t charge you a dime just to take a look!
- Up-Front & Fair Pricing – We provide fair, comprehensive quotes before the work begins so you are never surprised with unforeseen ‘extra’ costs.
- We Give You Options – Clear explanation of the issues at hand, along with ALL of your service options, so YOU can decide which best fits YOUR needs and YOUR budget.
- Convenient Service – We don’t keep you waiting and wondering when the plumber will show up. We schedule the appointment and you will receive a courtesy text when we are on our way, so you will know exactly when we are coming.
- Friendly & Professional – You want plumbers that are experienced, clean-cut, and keep your residence and business tidy.
- Mater Plumber Licensed, Bonded, & Insured – Our company and technicians are fully licensed, bonded and insured for your safety and protection.
At Bono Plumbing, LLC., we are a local, Christian family-owned company and take pride in going above and beyond to take care of our customers. Our company is always ready to take care of any problem you may have with your plumbing systems. We know your time is valuable and we have made it our goal to go above and beyond your normal expectations for a plumbing service company we assure our customer satisfaction. As homeowners, we understand how critical it can be do get efficient and professional repairs and services. This is why we modeled our company behind this goal. We want to leave every customer’s home with no plumbing issues and a smile on their faces.
Bono Plumbing, LLC. offers a variety and a complete list of plumbing services included with Residential and Small Commercial Repair and Installs to include water heaters, Toilet Tune-ups and Backflow Testing and Repair. Our coverage area includes the metro areas of St. Charles and St. Louis Counties and the local surrounding areas.